Support, safety & review

Support, Requirements & App Review Access

Updated: May 26, 2026

This page doubles as TaskyLand's public support page and review-access page. It summarizes system requirements, billing guidance, permissions, child-safety controls, proof-media behavior, support contacts, and app-store review access guidance.

Android 8.0+ TaskyLand supports Android 8.0/API 26 and newer.

Parent login required The parent dashboard requires an authenticated parent account.

Child mode is invite-based Children connect through a parent-generated code or QR flow.

Public support channel Parents can use this page for support, billing guidance, and account-cleanup contacts.

1. Public support and account help

TaskyLand uses public support contacts for account access, privacy requests, and family setup questions.

General support: support@taskyland.cloud
Privacy requests: privacy@taskyland.cloud
Legal questions: legal@taskyland.cloud
The current App Store build focuses on the free parent-managed family flow.
Support can help with sign-in, family access, and data deletion questions.

2. System requirements

Android: version 8.0/API 26 or newer.
iOS: version 13 or newer for planned iOS distribution.
Internet access is required for first login, family sync, push token registration, and media upload.
Some offline actions may be queued and synchronized when connection returns.

3. App permissions

TaskyLand requests permissions only for specific user-facing features:

Notifications: task assignments, reminders, approval results, rewards, and child break prompts.
Camera and photo library: optional task proof photos selected or captured by the user.
Microphone: optional audio proof when enabled for a task.
Storage/media access: selecting and uploading proof files where required by the operating system.

4. Access model

Parents sign in with email/password or configured Google Sign-In.
Parents create the family workspace, child profiles, tasks, rewards, and invitation codes.
Second parents join by invite code or QR and receive family-scoped permissions.
Children do not access parent settings, account management, or other families.
Parents can revoke a child device, delete a child profile, and remove invited adults.

5. App-store review access

TaskyLand contains login-protected parent and child areas. Store reviewers should use the private credentials and step-by-step review notes entered in the store console under App access or Review notes. Public pages do not publish passwords.

Open TaskyLand and choose the parent sign-in flow.
Sign in with the reviewer parent credentials provided in the store console.
Open the parent dashboard to review family, children, tasks, reports, rewards, settings, and approvals.
To review child mode, use the child connection code/QR from the parent dashboard or the child credentials included in the private review notes.
If a reviewer needs a reset, contact support@taskyland.cloud.

Suggested reviewer test scenarios

1. Parent dashboard sanity check Confirm family overview, child cards, tasks, approvals, reports, rewards, settings, and invite tools after parent login.

2. Child connection flow Use the parent-generated code or QR path to enter child mode and verify that the child sees only family-issued tasks and rewards.

3. Proof + approval flow Open a task that requires proof, submit media or approval, then verify the parent review surface and reward approval flow.

4. Safety + cleanup flow Review permission prompts, notification settings, child profile removal, and the support reset path used for reviewer assistance.

Parent and child login paths

Parent review should start from the authenticated parent sign-in flow, because the parent dashboard is the control center for the family.
Child mode is not an anonymous public area: it opens only through the parent-created connection code/QR or reviewer child credentials supplied privately in store review notes.
Children cannot access parent settings, billing, adult invites, or other family workspaces.

Permission prompts reviewers may see

Notifications: used for assignments, reminders, approvals, rewards, and family prompts.
Camera/photo library: requested only when a task uses optional photo or video proof.
Microphone: requested only when optional audio proof is enabled.
Permissions can be denied without blocking basic parent dashboard navigation.

Deletion, revocation, and reset

Parents can delete child profiles, revoke child-device access, and remove invited adults from the family workspace.
Proof media follows family-scoped retention rules and is not published publicly.
If a reviewer needs credentials reset or cleanup between test passes, contact support@taskyland.cloud.

6. Play Console policy classification

TaskyLand is a parent-managed family productivity and chore-reward app. The correct Google Play category is Parenting. TaskyLand is not a financial services app, health or medical app, VPN app, or government app.

Virtual coins, XP, avatars, and streaks are motivational family features only.
Virtual coins are not money, stored value, cryptocurrency, banking, loans, investment, or trading.
Screen-time rewards and break reminders are parent-managed family rules, not health, medical, diagnosis, therapy, or human-subject research features.
TaskyLand does not use Android VpnService and is not operated by or on behalf of a government agency.

7. Child safety controls

Child profiles are created and supervised by a parent or guardian.
Tasks can require parent approval, optional proof, or no proof depending on the family rule.
Screen-time prompts encourage children to take breaks after extended in-app use.
Push notifications are family-scoped and do not expose another family's data.

8. Proof media

Proof photos, audio, and videos are used only for task verification inside the family.
Audio and video proof may be time-limited in the app.
Proof media is retained for up to 7 days by default.
Unconfirmed or orphaned upload files may be deleted after approximately 24 hours.

9. Public publication links

Home page: https://taskyland.cloud
Privacy Policy: https://taskyland.cloud/privacy/
Terms of Use: https://taskyland.cloud/terms/
Support, requirements, and review access: https://taskyland.cloud/requirements/

10. Contact

To report a security issue, email support and include TaskyLand Security in the subject line.

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